Q: Can you match a scent or flavour I love?
A: Definitely, we are often inspired by and translate beloved fragrances and foods into our tea blends.
Q: Can my blend be caffeine-free?
A: Absolutely, we offer naturally caffeine-free options.
Q: Can I reorder my blend later?
A: Yes, your recipe will be archived so you can reorder it anytime.
Q: Do you work with international clients?
A: We can ship globally and offer virtual consultations. However, do note that certain countries may have special import requirements and restrictions that could result in additional charges. For a better assessment of your suitability, please contact us directly.
Q: How long does it take to create a bespoke tea blend?
A: It takes about 8 weeks from consultation to delivery, but this is heavily dependent on the blend's complexity and packaging requirements. If you have a specific timeline requirement, it's best to contact us directly.
Q: What packaging sizes do you offer?
A: We offer a range of options to suit various needs: from loose tea leaves for food service, to custom packaging that holds anywhere from 25g to 250g of tea, we have done it all.
Q: Do you have a minimum order quantity (MOQ)?
A: Our MOQ is typically 20kg, but if you have a smaller sized order, we’re open to discuss your needs.